Privacy Policy

At Zohan Mobile Shop & Accessories, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us in-store, online, or via other communication channels.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing address, and shipping address.
  • Payment Information: Credit/debit card details or mobile payment information for processing transactions.
  • Device Information: When you visit us online, we may collect information such as your IP address, browser type, and device type.
  • Purchase History: Details of products and services you have purchased from us.

2. How We Use Your Information

We use the information collected to:

  • Process your orders and payments.
  • Provide customer support and after-sales service.
  • Notify you about promotions, offers, or updates (with your consent).
  • Improve our products, services, and overall customer experience.
  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: For payment processing, delivery services, or repair services.
  • Legal Authorities: If required by law or to protect the safety and rights of our customers and business.

4. Data Security

We take the protection of your data seriously and implement appropriate technical and organizational measures to safeguard your personal information. This includes:

  • Encryption of sensitive data.
  • Restricted access to your personal information.
  • Regular audits and updates to our security protocols.

5. Your Rights

You have the right to:

  • Access your personal data.
  • Request corrections to inaccurate information.
  • Request the deletion of your personal data (subject to legal obligations).
  • Opt-out of marketing communications by contacting us at infozohanmobile@gmail.com.

6. Cookies and Tracking Technologies

If we operate an online platform, we may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us:

  • Recognize returning customers.
  • Analyze website traffic and usage.

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies independently.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website or notified to you directly. Please review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: infozohanmobile@gmail.com
  • Phone: 0331-6450888
  • Address: House No. 357, Street No. 3, Model Town, Islamabad

We are committed to ensuring your privacy and trust in our services.

Thank you for choosing Zohan Mobile Shop & Accessories!